Frequently Asked Questions
1. What is EverQuest®?
Journey to Norrath, a world populated with characters of amazing strength and power. Join thousands of people in a continuously evolving, living fantasy world. Face unbelievable challenges, earn amazing rewards, and unlock rare treasures for ultimate distinction and notoriety.
Customize your character by choosing a class, race, deity and appearance. Arm yourself with incredible magic spells and weaponry, and prepare for an epic adventure like no other!
2. How many character slots do I start with and how many can I buy?
If you upgrade to an All Access membership you'll have eight slots available per server.
All players can purchase additional character slots: three may be purchased directly from the Marketplace, and three more may be purchased using Loyalty Points.
3. What chat, in-game mail and Broker restrictions are there in game?
Without a membership, players can't use any of the "broadcast" channels, such as /auction, /level, /shout, or any other chat option that broadcasts to a large amount of other players. Players can receive in-game email without a membership, but can't send in-game mail without an All Access membership. Full broker access is only available to All Access members.
4. How many levels are in the game?
Characters can level to 95 without making a single purchase. Players will need the Call of the Forsaken expansion in order to reach max level.
5. Can I form my own guild?
6. What are Prestige Items?
7. What are Loyalty points and how are they awarded?
8. What sorts of housing are available?
9. What Mercenaries can I hire?
All Access members can hire Apprentice mercenaries or Journeyman Mercenaries of any Tier that they qualify for. Without a membership, players are limited to Apprentice Mercenaries of Tier 1 or 2.
10. What servers can I play on?
1. Can I play EverQuest using the Station account I made previously for another SOE game?
2. What will I get for maintaining an All Access membership?
- Premium benefits in SOE games
- 10% off unlimited marketplace purchases
- 500 Station Cash reward to claim each month
- Exclusive promotions and offers
3. I have previously purchased EverQuest expansion packs. Will I still have access to that content?
4. Does the Station Cash work between EverQuest and other SOE games?
1. How much does EverQuest cost to play?
All Access membership costs $14.99 per month. Players can also purchase All Access membership by using some pre-paid game cards or consuming an item called a Krono from within the game. You can find more information about Krono here.
The latest expansion, Call of the Forsaken, is also available for purchase and will grant you full access to all the features and content of that expansion.
2. Will I need a credit card to play the game?
If you do decide to subscribe to an All Access membership or buy items from the Marketplace, you will need to use one of the available methods of payment (including credit card, a Station Cash card, PayPal, or PaySafe).
3. What are Station Cash and the in-game Marketplace?
4. Is it necessary to purchase Station Cash in order to play EverQuest?
5. How do I purchase Station Cash and what is my wallet?
6. What sorts of items are available in the EverQuest Marketplace?
7. Does the Station Wallet work between EverQuest and other SOE games?
1. What do I get without a membership?
There is certain content, features, and service limitations that are only unlocked through a la carte item purchases or by upgrading to an All Access membership.
2. Why should I upgrade my account to an All Access membership?
Upgrading to the All Access membership lets you upgrade to the most powerful spells and skills, unlocks eight character slots per server, a 500 Station Cash reward to claim in each month and a 10% discount* on Marketplace items that can be purchased with Station Cash or real world currency.
3. What is included with the All Access membership?
- Able to earn unlimited Alternate Advancement Abilities (AA’s)
- AA Auto Grant: Option to gain thousands of AA’s at the click of a button
- Eight character slots in total
- Maximum amount of Loyalty rewards
- Full Access to all tiers of Apprentice & Journeyman Mercenaries
- Full Access to the Broker system
- Unlimited Prestige Armor and Items
- Unlimited Chat ability
4. If I decide to end my All Access membership, what will happen to the All Access perks I had with that membership?
- Character Slots: When you downgrade from All Access, all characters that are on the account will be saved and still be visible to you. If you are over the cap of characters for your account only the most recently logged-on characters will be available for play. Characters that were created before February 29, 2012 will be allowed to log in regardless of if you are currently over the cap of characters.
- Items: Any Prestige Items become unusable if you downgrade from an All Access membership. They will remain equipped, but will be tinted yellow and will no longer function. You can use them again when you renew your All Access membership.
- Spell/Skill Tiers: When downgrading membership, any Rank 2 or Rank 3 spell will stay in your book. When you cast these Rank 2 or Rank 3 spells, they will cast as the Rank 1 version. In any content where there are no spell ranks, you will be able to continue to use those spells as normal.
- Alternate Advancement Abilities (AA’s): All AA’s already earned will remain usable if you choose to downgrade your membership, but if you are over the limit that you are allowed to earn you will not be able to earn any more AA points.
5. I used to be a Silver member before All Access memberships were available. What does this mean for me?
1. How can I download and play EverQuest?
2. What if I need customer service help but I only have a Free membership?
3. On what platforms is EverQuest available?
4. What are the PC specs for running EverQuest?
- Operating System: Windows XP, Windows Vista, or Windows 7
- Processor: 1 GHz Processor
- Ram: 512MB
- Graphics Card: NVIDIA Ti 4800 or ATI 9800
- Hard Drive: 10 GB of Free Disk Space
- Operating System: Windows XP, Windows Vista, or Windows 7
- Processor: Pentium 4 or better
- Ram: 2 GB
- Graphics card: NVIDIA 6800 or ATI x1800
Note: Not all Direct3D cards are supported. DirectX 9.0b or greater is required for all XP/Vista installations.